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Tag: Leadership

Breaking the Scorecard Ambiguity: Documenting Decision Rights and Escalation Rules for Sales Teams

If Every Discount Requires Your Approval, You Don’t Have a Sales Team. You Have Messengers. One of the easiest ways to identify an owner-dependent business is to ask a simple question: Who can approve a discount? In most businesses between $500K and $5M in revenue, the answer is immediate: “The owner.” At first, this feels […]

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