Mitigating the Hero Mentality: Standardizing Quoting Workflows to Protect Profit Margins
Your Best Salesperson Might Be Your Biggest Margin Risk Every growing services business has one. The person who can walk into a sales conversation, understand a complex scope, and confidently quote a price on the spot. Clients love them. Owners trust them. Deals get signed. As a result, everyone assumes this is a strength. Until […]