What Does Your New Hire Know?
Onboarding, Role Clarity, and the Socialization of the Revenue Team and What Artificial Intelligence Does to the Answer A research brief prepared for institute fellows and MBA faculty Over50Pros · Strategic Operations Advisory Working paper · July 2026 · A companion within Growth Work · Team dimension to “Who Owns Growth” Framing note. This is […]
The Role of Tools and Their Use in Growth
The Customer System of Record, Organizational Memory, and Why a Shared Source of Truth Has Become the Substrate for Artificial Intelligence A research brief prepared for institute fellows and MBA faculty Over50Pros · Strategic Operations Advisory Working paper · June 2026 · Third in a series; companion to “Who Owns Growth” and “Where Growth Lives” […]
Where the Growth Process Lives
Process Codification, Organizational Memory, and the Repeatability of Customer Acquisition and Retention and What Artificial Intelligence Does to the Answer A research brief prepared for institute fellows and MBA faculty Over50Pros · Strategic Operations Advisory Working paper · June 2026 · Companion to “Who Owns Growth” Framing note. This is a research brief, not a […]